Refund - Return
You have the right to return the products you have purchased and request their replacement or the payment of the price you have paid within 14 days from the date of the order, without giving any reason for the return. Returns are only accepted if the products are in the same condition in which you received them, i.e. without having been unsealed or the packaging has been tampered with, together with the retail receipt or invoice. We must refund the money within 14 days of receipt of the cancellation request. However, we may delay the refund if we do not receive the goods or proof of return. In the case of a return order, regardless of the amount, the consumer will be charged a fee of ten (10) euros for packaging, shipping and return costs.
In any case, the return and replacement is possible under the following conditions: contact the same day or the next working day with the Online Shop, or call 6950450157, in case of replacement of the product within 20 days with another or others up to the amount of the price or with an additional price or withdrawal within 14 days according to article 5 paragraph 10 of Law 2251/1994, the product must not have been used.